At Bakelore, we take great pride in the quality and freshness of our baked goods. Due to the perishable nature of our products, we have specific policies regarding returns and refunds. Please read our policy carefully.
No Returns
Due to the perishable nature of our products, we do not accept returns. Once an order is placed and shipped, it cannot be returned for health and safety reasons.
Order Issues
If you receive an incorrect or damaged order, please contact us within 48 hours of delivery. We will review your case and work with you to provide a suitable solution, which may include a replacement or refund.
Refunds
Refunds will only be issued in the case of: A product that was damaged during shipping, An incorrect item sent (different from what was ordered). If you qualify for a refund, it will be processed within 5-7 business days to your original payment method.
Customer Satisfaction
Your satisfaction is important to us! If you have any concerns about your order or our products, please reach out to us. We value your feedback and are committed to ensuring you have a positive experience with Bakelore.
Changes to Return Policy
Bakelore reserves the right to modify this Return Policy at any time. We will notify you of any significant changes by posting a notice on our website. Your continued use of our services constitutes your acceptance of the new policy.
Have Questions?
If you have any questions or concerns regarding our Return Policy, please contact us.
Address
1-103/5/1 Hitec City, Main Road, Madhapur, Hyderabad, Telangana, 500081.
Call/WhatsApp
Thank you for choosing Bakelore! We appreciate your understanding and support.